No, you do not get Neon for free with a Spark subscription.
The days of free streaming with Spark bundles ended in 2020 when Neon and Spark's former streaming service, Lightbox, merged. Instead, Spark offers its eligible mobile and broadband customers a discounted monthly rate for a Neon Standard subscription.
The end of free streaming
For many years, Spark included a free subscription to its streaming service, Lightbox, as a benefit with some of its broadband plans. This arrangement changed when Sky NZ purchased Lightbox in 2019 and merged it with its own service, Neon, in mid-2020. The new combined service, which kept the Neon brand name, was no longer included for free with Spark plans.
Spark's discounted Neon offer
Instead of a free subscription, Spark now offers its customers a recurring monthly discount on a Neon Standard plan.
- Eligible customers: The discounted rate is available to Spark customers on eligible Pay Monthly mobile or broadband plans.
- Monthly charge: As of August 2025, the discounted rate is $19.99 per month, which saves customers $48 per year compared to the normal price.
- Billing: The charge for Neon is added directly to your Spark account, making it easier to manage all your telecommunications and entertainment services on one bill.
- Limited-time promotions: While a free, ongoing subscription is no longer an option, Spark does periodically run special offers. For example, in May 2025, it offered three months of free Neon to new or existing mobile customers who signed up for an eligible Pay Monthly plan.
How to get the discounted rate
To add the discounted Neon subscription to your account, you will need to:
- Be on an eligible plan: Ensure you are on a compatible Pay Monthly mobile or broadband plan with Spark.
- Activate through your account: Log into your MySpark online account or use the Spark app.
- Add the subscription: Navigate to the subscriptions section and follow the steps to add Neon Standard.
- Activate Neon: After adding the subscription, you will receive a notification to complete the activation process on the Neon website. If you are already a Neon subscriber, you can link your existing account to your Spark bill to stop receiving separate charges.